Use case
Reviews and audit evidence
Owners confirm who still needs each key and card. The record from request to removal is there when the auditor asks.
The problem
Access reviews run on spreadsheets and email.
An audit means rebuilding history from several systems and a key register.
The result is a snapshot that is out of date the day after.
What portierX does
Owners see who holds keys and cards for the rooms and sites they answer for.
They confirm who still needs each one. Cards no longer needed are blocked, and keys are followed up until they are back.
Every request, approval, issue, return and removal is on record.
Anyone with the right permission can filter the history and export it to CSV or Excel.
For IT and compliance teams, this is the review a PIAM is bought for, with the mechanical keys included.
Industries
Where the use case comes up most
Government and public sector
Access decisions that can be explained years later, key by key.
Utilities and critical infrastructure
Remote sites, long-lived assets, and a record of who held which key and when it came back.
Healthcare and hospitals
Access stays correct through shift changes and contractor rotations.
Common questions about access reviews and audit evidence
What does an auditor get?
The history of each key and card from request to removal, filtered to the period and the rooms the audit covers, and exported to CSV or Excel.
Is portierX a PIAM?
Yes, and more. portierX manages people’s access across electronic access control systems, which is what PIAM means, and puts mechanical keys under the same decision. We call that access authority.
Further reading
Insights related to this use case
Ask for a portierX invitation
portierX is available and ready to use, by invitation only. Public launch in early 2027.
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