Use case

Keys across depots and sites

Every key and copy is tracked across depots, key safes and issuing desks, against the person who holds it and next to their cards.

Keys are kept at three sites: a depot, a key safe and an issuing desk, where the card was issued. A key is issued from the depot with a signed handover, then a second key from the key safe, and both land on the same person's record next to their card.

The problem

Keys sit in depots, key safes, issuing desks and pockets.

Each site keeps its own list.

Finding out where a key is, or who holds a master key, takes a call to every site.

What portierX does

Every key and key copy is recorded at its site, depot, key safe or issuing desk.
portierX: the key safes and cabinets, with the copies each one keeps (invented demo data)
Each issue and return is recorded against the person, with a due date and a signed handover.
portierX: a key handed over in person and signed for on screen (invented demo data)
Keys sit next to the person’s cards, so one record shows everything a person can open.
portierX: one person's record with a mechanical key and a SALTO card (invented demo data)
Overdue keys and loss reports show up without anyone searching for them.
portierX: the dashboard with overdue keys (invented demo data)
The key plan is imported, so each key shows what it opens.
portierX: importing a key plan from an XML file (invented demo data)

Industries

Where the use case comes up most

Utilities and critical infrastructure

Remote sites, long-lived assets, and a record of who held which key and when it came back.

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Real estate and multi-site organisations

One way of working across every building, site and manufacturer.

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Government and public sector

Access decisions that can be explained years later, key by key.

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Common questions about keys across depots and sites

Does portierX handle master keys?

Yes. A master key is recorded like any other key, with the doors it opens and the person who holds it.

What happens when a key is overdue?

It shows on the dashboard and on the holder’s record until it is returned or reported lost.

Further reading

Insights related to this use case

Ask for a portierX invitation

portierX is available and ready to use, by invitation only. Public launch in early 2027.
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